Company Profiles and Settings

Company profiles and settings are managed via the Profile menu.

Only users with a Manager role can set up or edit company profiles and settings

Profiles and settings for the company can be accessed in two ways:

  1. By clicking on the company name on the Home/Welcome page (In this example Eagle Company)


  1. Via the Profile menu item. Click on the Company details link.


Using either link will give access to 4 elements of the company details and settings:

Company Details

On this page managers can edit the details of their company.

It is also possible to create new sub-companies from this page. This enables companies and organisations with a more complex hierarchy to create subsidiary companies, divisions or departments. This is especially important if each sub-company manages its own room blocks that need not be seen by other sub-companies.


Company Settings

This page shows the modules that the company has access to.

The modules are explained here:

  • Maximum number of users: Displays the number of permitted users contracted

  • Password expiration: Shows the number of days of system use permitted before users are forced to change their password. By default this is not configured meaning no password change is forced.

  • Travel details: Enables the module where travel details and transfer or parking requests can be collected as part of the booking process

  • Group specific confirmations: Enables customisation to the confirmations sent to participants

  • Events: Enables the possibility of the Registration module. This is company specific and will need some customisation before launching

  • Individual bookings: Enables access to Roomtrust's global hotel booking system for individuals. Can be used as part of a gateway solution offering individual and group booking options. User roles and access rights for both systems can be managed in one place

  • Create hotels: Enables the company's Manager users to create new hotels and invite them to connect to RoomTrust

  • Edit hotels: Enables the company's Manager users to edit hotel details for non-connected hotels

These settings are managed by RoomTrust and are configured according to company requirements. They cannot be modified by the company - contact RoomTrust for changes.

Company Users

Gives visibility of all users set up for the specified company.

A search facility exists to find users where a large number of users are set up for the specific company.

Clicking on a user name will show the user's details and allow the Manager user to change the details or role type or delete the user.

New users for the specified company can be created by clicking on New user


Company Images

Company images can be uploaded here.

The page header will be applied to all visible pages of bookers and participant booking screens.

The login image will appear on all system generated booking login links for participants.

Some tips on configuration can be seen be clicking on (Show tips)


Hotel users please see the article in the Hotel section